FAQ

A:4-6weeks for tooling and samples; 3-4weeks for parts.

A:Yes. The MOQ varies based upon the mold, process and products. Therefore,  each item is reviewed individually.

A:Among the many physical  properties, you can consider:

• Hardness (durometer)
  • Tensile strength
  • Tear resistance
  • Abrasion resistance
  • Protection from degradation caused by sunlight, oxygen and ozone (“rooftop” conditions)
  • Ability to retain properties while exposed to heat or cold
  • Resistance to compression set or tension  set
  • Resilience

A:LINGO has the capability to design and build almost any part required for any mold. The majority of our projects are completed fully in-house, however we also has a network of proven quality vendors that can be used should they better meet a customer’s needs.

A:Yes, a production part approval process (PPAP) is available to customers if required. This is not part of the standard reporting procedure due to it’s complex nature. A PPAP (level 1-3) will range in cost, and time required to complete the test, depending on which level test is needed. Please request a PPAP at time of quoting and/or ordering.

A:Yes, we can make a drawing from the sample. The cost depends on the part structure.

A:We strictly control dimensions as per standard of RMA.

A:Lingo ships parts domestically and internationally as per our customer requirements. Some customers prefer to setup their own pick-up with their own trucks or via a transportation agency. Lingo can also arrange to ship via trucking company, courier service, UPS, or Fed-Ex. Customers can advise their preferred shipping method and can use their own accounts (pre-paid) if preferred. Alternatively, if credit terms are established, we can arrange for shipment and add the shipping cost to the invoice. Lingo uses best judgement to ship, factoring in size of shipment, delivery window, and cost if a preferred method or carrier is not selected.